The Association has 3 full-time customer services officers, 2 customer services advisers, welfare rights officer, and a housing support assistant for our sheltered housing complex. each customer services officer is responsible for a geographical patch, and their work is overseen by our Quality and Customer Services Manager, Douglas Wilson and Director of Customer Services, Jim Munro.
GEOGRAPHICAL PATCH 1, Jackie McColl: Carlibar Rd, Connor Rd (ERC), Cross Arthurlie St (except 66 – 130), Dunterlie, Neilston, Rankin Way and Walton St.
GEOGRAPHICAL PATCH 2, Julie Stewart: Auchenback, Barnes St (6-12), Barnes St (27-41), Cogan Street, Connor Rd (1-15), Gladstone Avenue, Lowndes Court, Newton Mearns, Saunders Court, Simpson Gardens
GEOGRAPHICAL PATCH 3, Sandra Nelson: Barnes St (5,7,9), Bellfield Cres, Centenary Court, Centre Way, Craighead St, 66- 130 Cross Arthurlie St, George St, Henry St, John St, Main St (flats), Main St (complex), Mill Road, North Park Ave, Robertson St, South Park Ave, Thornliebank.