The Scottish Housing Regulator is an independent regulator of Registered Social Landlords (RSLs) and local authority housing services in Scotland, accountable to the Scottish Parliament. They were established as an independent body on 1st April 2011 under the Housing (Scotland) Act 2010. They have one statutory objective which is to safeguard and promote the interests of current and future tenants, homeless people and others who use services provided by social landlords. in 2013, they state that they regulate 183 registered social landlords and the housing activities of 32 local authorities.

The Scottish Housing Regulator states that its key priorities are – good service delivery and performance for tenants and others; good governance; and financial health. This means landlords achieving the outcomes and standards in the Social Housing Charter; RSLs being well governed and in good financial health; lenders and public funders having confidence to continue to invest in social housing.

SHR – How We Regulate – A guide for tenants and service users- can be downloaded here

SHR – Complaints and Significant Performance Failures – can be downloaded here

SHR’s landlord report for Barrhead Housing Association on the Scottish Social Housing Charter for 2013/14 can be downloaded here  The Regulator has full details of all landlord reports for customers to view on it’s website.

Each year a Regulatory Assessment is made on each registered social landlord using a risk-based and proportionate approach. Barrhead Housing Association has previously been assessed by SHR as ‘low engagement’. the most up-to-date assessment is dated 31st March 2015 and the Association remains at this low engagement level – a copy of the letter is available here

To find out more about the Scottish Housing Regulator, visit their website –